Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Kingsclere Dental Practice. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Kingsclere Dental Practice for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01420 552551 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Kingsclere Dental Practice.

Patient Reviews

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Patient reviews

1195 Reviews

5.0
RT

Ros Taylor

I was seen by Rida today, a new hygienist at the practice and she was very good. Jay is the dentist I see and he is always great.

8th September 2026

Good service from all Dentist, Hygienist, Nurses 8 receptionist

4th September 2026

Everyone was very friendly The Hygienist explained the procedure clearly and always checked I was ok The Dentist was very efficient and friendly which puts you at ease

3rd September 2026

Professional and friendly treatment by all staff

27th August 2026

Continued excellent patient treatment, and care. Superb Staff.

26th August 2026

When I arrived at the Dental practice, I was greeted with a really warm welcome from receptionist who I believe are Sally and Emma. I went upstairs where literally as soon as I sat down I was called him by the nurse unfortunately I don’t know his name and Preet is one of the most kind caring Dentist I’ve ever had. He explains everything in such detail and I have so much trust in him as a clinician. I would highly recommend him and the team. I find the going to Kingsclere is more like visiting family than actually going to the Dentist.

26th August 2026

For check in I was recognised immediately when I said my appointment time. All staff were friendly and chatty before and after treatment. Very comfortable and easy place to go

VA

Veronica Austin

As always Preet was friendly, professional and efficient.

RB

Rachel Burchett

I have been going to Kingsclere dental since I was a child. The staff as always so friendly and explain everything so clearly. I actually enjoy going to the dentist to make sure everything is ok, but that’s down to the hygienist and dentist for making me feel so comfortable.

WB

Wendy Busby

Very friendly staff. I was seen promptly, and got the dates I wanted for my follow up appointment.

15th August 2026

The feeling I get whenever I visit is a team of people that are really professional but are also friendly and listen to my needs or what I have to say. They discuss with you what the treatment they are proposing will do or look like and check that is what I want to achieve or am happy with. Jay is especially good as he takes into account my needs whilst treatment is progress so I remain relaxed whilst it's done.

15th August 2026

Everything was explained and I was told what to expect during each process. During my Airflow treatment I was asked if I was okay and again told what to expect during each process. The staff could not have been any nicer than what I saw and received.

14th August 2026

I used this practice for over 30 years before recently returning. Dentist made recommendations but understood my financial limitations

13th August 2026

Very pleasant and professional staff. I am always made to feel as comfortable as possible

12th August 2026

All good, on time. Hygienist really good.

ML

Martin Lawrence

Service is very good and no problems

6th August 2026

Excellent service from reception and treatment from Jay as always

GP

Geoff Paice

Great service once again.

JW

Janet Whitear

Always friendly, helpful staff

31st July 2026

Preet is very helpful and empathic and in all my recent visits I've been highly satisfied. He is an excellent dentist .

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