Ben's experience at our practice

The dentist was patient, attentive and approachable

I feel that Jaymal listens to my needs like Cliff the original dentist I had used to do. The reception team are always helpful, arranging appointments that fit with my schedule and car parking charges.

Sam and Jay are always friendly and professional as are your receptionists

From the receptionist to the clinicians, everyone is warm and friendly, they are very helpful, they always listen to what I have to say, and making you feel relaxed.

Excellent service from Jay as always

Friendly staff and great service. Big thank you to Jaymal and the reception team!

I was very impressed with the new Hygienist equipment water and powder no longer uncomfortable which the ultrasonic was.

I was a bit shocked that a hygienist visit had gone from £81 to £99 without any prior notice and the fact the appointment had been booked 6 months ago the old price was not honoured, or a gradual increase was offered! But the experience was very good, well explained about the new technology on the cleaning and my teeth feel exceptionally clean but definitely feel it’s at a high end price experience. It’s Alton not Chelsea! The new dentist I saw was very knowledgeable and helpful with the Denplan that the surgery offers. And appeared to do his job well with a pleasant manner, was on time, looked presentable and was very professional The front of house staff are always exceptional very welcoming and accommodating. Shame they get the brunt of the “disgruntled” customer but can’t fault them at all on how they deal with it. Overall it was a good experience but £170 for a hygienist and check up really is not cheap! And very little incentive to stay at the practice if prices go up much more!

Staff are always polite and helpful never had any problems alway explains things

I have been using Preet for many years now. His work is excellent.

Friendly, welcoming and informative, thank you

Everyone looked after me well and appropriately.

Great practice!

It was all very satisfactory even if I couldn’t speak to say so after the treatment due to anaesthetic/nerve blocks.

Have been using this surgery since it incorporated Appollonia House. Not so keen on it at first because it was so much bigger, but actually it's just down to the individuals and everyone I've encountered has been lovely, especially my dentist Vlad and hygienist Sam!

I have truly bad anxiety and rarely leave the house but coming to the dentist is one of my favourite days out ! Mr P puts me at ease straight away and we have a good chat he is amazing! I must’ve been coming here for nearly 50 years and wouldn’t change a thing

The whole appointment was delightful. All staff were pleasant and cheerful to talk to and I didn't feel rushed by anyone. Clear and helpful explanations were given and the dentist and I were able to discuss several possibilities for treatment. The dentist listened to my suggestions for a best way forward and together we decided on the best plan - this made me feel valued and positive about the outcomes.

We saw Preetpal Marjara - his manner is incredibly kind, caring and approachable - suiting the young patient in the chair. He delivered advice with confidence and kindness, making it all the easier for the patient to take on board.

Professional and welcoming

Had to wait about 10 minutes for appointment but dentist (Mo) came himself to collect me from the waiting room, apologised, and explained reason for delay (an emergency appointment for a patient with a severe problem.) I really appreciated that. Mo was friendly and efficient and explained everything he did. A very stress free and positive experience.